OpsRamp Operations, Administration & Implementation

This instructor-led course provides a comprehensive introduction to the OpsRamp platform and its principal functional areas and workflows. The lecture content combined with numerous handson labs will enable attendees to operate, administer and implement monitoring, alert management including alert correlation, alert suppression and alert escalation, patch management, and dashboards and reports within a multi-tiered tenancy model. All necessary infrastructure for the hands-on labs, except for attendee laptops, will be provided by OpsRamp.

Course objectives
After completing this course, students should to be able to:

• Configure OpsRamp platform
• Setup agent and agentless monitoring
• Create and assign metrics, monitors and templates
• Create Alert Correlation, Escalation, Suppression policies
• Create resource groups, custom attributes, dashboards, reports

• OpsRamp Platform and Portal
• OpsRam Access Management
• Resource Onboarding
• OpsRamp Gateway
• OpsRamp Agent
• Remote Acces and Audit
• Credentials
• Resouce Discovery Profiles
• Patch Management
• Metrics and Monitoring
• Device Management Policies
• Synthetic Monitoring
• Resource Groups, Custom Attributes, and Knowledge Base
• Topology and Service Maps
• Event and Alert Management
• Alert Problem Area and Alert Prediction
• Alert Correlation
• First Response Policies
• Scripts and Process Automation 
• Alert Escalation
• OpsRamp Service Desk
• Public Cloud Integrations
• Dashboards & Reports

This course is for administrators, engineers, consultants who will configure, use and maintain OpsRamp platform.

Basic understanding of monitoring concepts and terminologies.