Inhalt des Trainings
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The Office 365: SharePoint Online Troubleshooting Workshop is a two-day course that teaches you how to troubleshoot Microsoft Office 365 SharePoint Online. Each module is organized by scenario and is designed to provide students with expertise, tools, and hands-on experience to understand and work with specific SharePoint Online services and SharePoint Online client workloads.
After completing this training, students will be able to:
- Gain a comprehensive understanding of the features and capabilities for Troubleshooting SharePoint Online.
- Take what you’ve learned in the classroom and apply it to everyday administration with SharePoint Online.
- Learn reliable methods of Troubleshooting SharePoint Online.
Detail-Inhalte
Module 1: Overview for troubleshooting SharePoint Online
In this module, you will understand the following overview for troubleshooting:
- Introduction to Troubleshooting for SharePoint Online
- Importance of Diagnostic Data • Introduction to Connection types to SharePoint Online
- Network Request Flow
Module 2: Administration Tools for SharePoint Online
In this module, you will understand how to use the following tools:
- Services health
- Message center
- SharePoint Admin Center
- SharePoint Online Management Shell
Module 3: Troubleshooting Network Performance issues on SharePoint Online
- Tenant network flow - Deep Dive
- Tool: Speedtest.net
- Tool: Fiddler • Tool : O365 Network Onboarding
- Tool: IE Developer tool (F12)
- Tool: Page Diagnostic for SPO
- Tool: Developer Dashboard for SPO
- Tool: Wireshark
Module 4: Troubleshooting SharePoint Online Configuration
In this module, you will understand how to troubleshoot the following topics:
- Performance troubleshooting plan
- Root Site Collection
- User Management
- Classic vs Modern
- Web Part Maintenance
- Modern Pages Performance Guidelines
- Modernization Scanner
Module 5: Troubleshooting SharePoint Online Misc.
In this module, you will understand how to troubleshoot the following topics:
- External Sharing
- OneDrive for Business Sync Client
- Workflow / Power Automate
Module 6: Reporting Tools for SharePoint Online
In this module, you will understand how to troubleshoot the following topics.
- Office 365 Audit Log
- Usage Reports (SharePoint/OneDrive)