Beschreibung
This course will provide an in-depth review of the digital analysis capabilities available within the IBM Watson Customer Experience Analytics application. The session will include a navigation walkthrough of the environment, the standard report suite and custom reporting capabilities.
Nach Abschluss dieses Seminars haben die Teilnehmer Wissen zu folgenden Themen:
- Apply Tag types and uses to organizational objectives
- Navigate in the digital analysis capability user interface
- Create Custom Reports
- Describe the type and processes of the flow of data from the digital analysis capability to Customer Experience Analytics